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Maintenance

Sennac's Maintenance & Support Services

Sennac Graph ManYour organisation bought and installed some great PeopleSoft applications.  Now in the midst of change and uncertainty Sennac offers you security: the opportunity to reduce your operating costs and lengthen your application's lifespan.

Now

We are convinced PeopleSoft applications were a good investment.  And we should know.  The PeopleSoft products are our specialty, and have been for a long time.  Now, Sennac offers you the opportunity to join a community of like minded organisations who are securing their PeopleSoft applications’ future. 

Your staff are accustomed to picking up the phone and calling PeopleSoft for support.  But now instead of calling PeopleSoft they call Oracle.  Let’s face it, Oracle is just not PeopleSoft!  So we’ve forged together the top PeopleSoft experts and made them available.

The Future

Stability, with controlled costs, system reliability and prolonged longevity: you can guarantee these things for your organisation.  Sennac offers a support structure with the basic features PeopleSoft provided: a call centre, technical support, functional support . . . but we’ve added value that goes beyond what you’d expect . . . way beyond!

The Difference

Support is proactive.  Sennac's PeopleSoft experts analyse your system long before issues arise.  So when you do call for help, not only do you get the finest resources available, they will be familiar with your implementation and customisations.

With proactive community support there will be no more: “I’m sorry, that’s a customization. We don’t support customisations.”  Community member’s are supported.  Period.  And then Sennac adds more value . . .

More than just support

We believe you should get what you pay for.  So if your systems run without need for support, you will be able to use the support resources in other ways: maybe to add functionality to your application, maybe to improve your system performance . . . or possibly even to provide additional user training.

As a member of Sennac’s PeopleSoft Support Community your support transforms into additional resources. 

Less pressure, more options

Membership in Sennac's elite support community provides certainty and security.  Upon joining, you will experience immediate assurance you can continue with your existing PeopleSoft applications, without major upgrade, for at least another five years.

All the while, any system enhancements can be made at significantly reduced cost.  Even if your enhancements extend beyond the your monthly support contract, those services will be provided at a discounted rate.

So when others outside the community are pressured onto an upgrade path . . . your organisation will have time to relax, evaluate the direction you want to go and make sound decisions . . . without pressure to buy products which may, or may not, meet your organisation's needs.

Stability, with controlled costs, system reliability and prolonged longevity.

What more could you ask for?

Reduced cost.  Every organisation running PeopleSoft should have the best possible support available to them.  And if someone pays for support, they should get everything they’ve paid for: proactive involvement . . . support that extends into resources . . . and more importantly . . . we think your organisation should pay less.  Much less.

Sennac's PeopleSoft Support Community provides the services you currently use with significant additional value at a lower cost.  That is what we call a good deal.  That is why you should pick up the phone right now & give us a call.  Find out how you can benefit by presenting community membership to your organisation.

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Last updated November 15th, 2011